Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.

During periods of high demand, product launches, holidays, or promotional events, processing times may be extended.

Shipping Times

Estimated delivery times vary by destination and shipping method selected at checkout.

Typical delivery estimates:

• United States: 3–10 business days
• Canada: 7–15 business days
• International: 10–30 business days

Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, customs processing, or other factors beyond our control.

Shipping Rates

Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.

Any free shipping offers apply only to qualifying orders and destinations as specified during promotions.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking information to update within the carrier's system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already shipped, additional shipping charges may apply for reshipment. We are not responsible for packages delivered to an incorrectly entered address.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is under the carrier's control.

If your package is lost, stolen, or significantly delayed, please contact us and we will assist in working with the carrier to resolve the issue.

International Orders

International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities.

These fees are not included in product or shipping prices unless otherwise stated.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging. We will work to provide a replacement or appropriate resolution.